Terms of Purchase

Last Updated: October 15, 2026

These Terms explain the conditions applicable to purchases made through the Liorvynn online store.

The seller is Xiamen Yunqi Suyan Network Technology Co., Ltd., operating under the Liorvynn brand.

Please read these Terms together with our Shipping & Delivery Policy, Return & Refund Policy, Privacy Policy, and Terms of Service.

1. Seller Details

Company: Xiamen Yunqi Suyan Network Technology Co., Ltd.
Address: Room 501 Unit 5, No. 11 Hualian Road, Siming District, Xiamen City, Fujian Province, P.R.China
Email: service@liorvynn.com
Phone: +86 592 3572110

2. Submitting Your Order

Please check your selected items, delivery address, contact information, and billing details before completing payment.

An order confirmation acknowledges receipt of your order. It does not, by itself, confirm acceptance. We accept an order when we send a dispatch confirmation, unless we expressly confirm acceptance earlier.

Contact us promptly if any information needs correcting.

3. Availability and Order Review

Before accepting or dispatching an order, we may check inventory, payment authorization, shipping eligibility, and transaction security.

Where permitted by law, we may decline or cancel orders because of unavailable stock, failed payment, suspected fraud, obvious listing errors, or an inability to deliver.

If we cancel a paid order or item, we will notify you and issue the relevant refund to the original payment method within 5–10 business days after confirming cancellation.

A full-order cancellation includes reimbursement of any shipping fee paid for that order. Your payment provider may require additional time to display the refund.

4. Prices and Additional Charges

Product prices are listed on our website.

The amount payable, including applicable delivery charges and any taxes collected at checkout, will be displayed before you submit payment.

5. Payments

You confirm that the payment method used belongs to you or that you have authorization to use it.

Payment options available for your order will appear at checkout. Transactions may be processed by third-party payment providers.

6. Delivery Arrangements

We currently deliver to the United States.

• Free standard shipping: Orders of $29.00 or more

• Orders below $29.00: Available delivery options and charges shown at checkout

• Processing: Normally 1–3 business days after payment confirmation

• Standard transit: Estimated at 10–20 business days after dispatch

Transit time does not include order processing.

Orders may be fulfilled from our facilities or those of fulfillment partners. The dispatch location may differ from our registered business address.

7. Tracking and Shipment Assistance

When your order has been dispatched and tracking becomes available, we will email the shipment details to your checkout email address.

Initial carrier updates may take time to appear.

If tracking appears inactive, delivery exceeds the estimated period, or a shipment cannot be located, contact service@liorvynn.com.

A tracking status of “Delivered” will not, on its own, cause us to reject a missing-package inquiry.

8. Return Eligibility

You may request a return for eligible items within 90 calendar days after delivery.

For a change-of-mind return, products must be unused, unworn, and in their original condition, with original packaging and accessories where applicable. Customers pay return shipping for these returns.

Contact us for approval and instructions before sending an item.

Our business address is not the return destination unless our support team confirms otherwise.

9. Refunds

Approved return refunds are issued to the original payment method within 5–10 business days after receipt and inspection of the returned item.

When a refund is approved without requiring a return, we will issue it within 5–10 business days after approval.

Banks and payment providers may need additional time to post funds.

Original shipping fees are generally nonrefundable for change-of-mind returns, except where applicable law requires otherwise.

If we approve a full-order refund for damaged, defective, incorrect, or materially misdescribed products, any original shipping fee paid for that order will also be refunded.

10. Problems with an Item

Contact us if an item arrives damaged, defective, incorrect, or materially different from its description.

Please provide your order number, an explanation of the issue, and relevant photographs or videos where appropriate.

After review, we will arrange an appropriate return, replacement, or refund at no additional cost to you. If a return is required for such an issue, we will cover the return shipping cost and provide instructions.

11. Changing or Cancelling a Purchase

Email us as soon as possible if you need to amend or cancel an order.

We will try to assist before fulfillment begins, but cannot guarantee changes or cancellation once fulfillment or shipping is underway.

If a paid order is successfully cancelled before dispatch, we will issue a full refund to the original payment method within 5–10 business days after confirming cancellation, without a cancellation fee.

Orders already dispatched are handled under our Return & Refund Policy.

12. Checking Product and Delivery Details

Please review product descriptions, materials, dimensions, and other specifications before purchasing.

You are responsible for providing accurate checkout information. If you discover an error, notify us promptly so we can determine whether a correction is possible.

These Terms do not restrict any consumer rights or remedies that cannot legally be limited.

13. Purchase Support

Brand: Liorvynn
Company: Xiamen Yunqi Suyan Network Technology Co., Ltd.
Address: Room 501 Unit 5, No. 11 Hualian Road, Siming District, Xiamen City, Fujian Province, P.R.China
Email: service@liorvynn.com
Phone: +86 592 3572110